Managing your Hardware

The Device Management page is where you assign Radar Nodes to clients, and keep every device’s details, connection settings, and service history up to date. This page is available to integrator accounts – it isn’t visible to client accounts.

Getting a New Node

New physical Nodes are provisioned by Axion Displays before they’re shipped to you. Once a Node arrives and is powered on, it sits unassigned in the Waiting Room until you assign it to a client – see Editing a Device below. If a Node isn’t showing up yet, contact Axion Displays support.

Editing a Device

Click Edit next to any device to open Manage Hardware Identity, split into three tabs:

Details

  • Client / Tenant Assignment – which organization owns this device. Leave it unassigned to keep it in the Waiting Room.
  • Display Asset Type & Model – Projector, LED Wall, LCD Display, or Server/Rack, plus the specific model number.
  • RS232 Protocol / Product – which command protocol this device uses to control its attached hardware. Manage the available protocols themselves from the RS232 Protocols page.
  • Physical Location, Room / Zone, and Timezone – where the device physically lives, and what timezone its own schedules and logs should use.
  • Serial Number, Install Date, and Warranty Expiry – asset-tracking details.

API Key

  • Webcam Enabled – turns on the optional camera snapshot feature for devices with a camera attached. See Adding a Webcam. If it appears locked, contact Axion Displays – this device needs a one-time setup step first.
  • PJLink Connection – the projector’s own network IP address, port, and password, for devices controlled over PJLink instead of (or alongside) RS232. See Using PJLink.

Device authentication and remote-management setup are handled by Axion Displays behind the scenes – nothing to configure here.

Maintenance

A running log of service history for this specific device – record inspections, repairs, cleanings, firmware updates, and replacements, each with a date, technician name, and notes. This is a record of physical work done, separate from the automatic system logs Radar generates on its own.

Renaming or Deleting a Device

Both are handled by Axion Displays – contact support if a device needs to be renamed or permanently removed.

Local Device Access

The Local Device Access panel on this page sets the login used to open the network-agent Wi-Fi settings page on your own organization’s devices – the same idea as the credentials you set per-client from My Clients, just scoped to devices that belong directly to you rather than to a client. See the Connecting Your Radar Node to Wi-Fi guide for what this page is used for.

Recent Remote Commands

At the bottom of the page, the Recent Remote Commands table shows a live audit trail of every command sent across your fleet – what was sent, to which device, by whom, and whether it succeeded. Useful for confirming a scheduled or manual command actually went through.

Finding a Device Quickly

Use the search box to filter by asset type, model, serial number, or Node ID, and the client dropdown to narrow the list down to one organization.

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